Kerala State Right to Service Act 2012
The Kerala State Right to Service Act, 2012 came into force on the 1 November 2012 as per G.O (P) No.55/2012/P&ARD.
It
provides effective, time-bound redress of grievances of citizens,
delivery of services to the public and making government servants liable
in case of default.
Through the induction of bill, the government servants are made answerable in terms of their functions, duties, commitments and obligations towards the people.
The Bill provides two-tier appellate system to redress grievances. Section 5 of the Bill underlines the duty of the designated officer, who on receipt of an application for service, will provide it or reject the application within the time limit, counted from the day the application is received. In case of rejection, the officer should justify it in writing.
The designated officer is liable to pay a fine not less than Rs. 500 and not more than Rs. 5,000 in case of breach of terms of the bill.
Section 3 of the Bill says every government department, Head of the department, local self-government institution and statutory body should, within six months of the commencement of the Act, notify the services that will be rendered by each of them and the designated officers for providing services and the stipulated time limit for doing so.
The Bill lays down the procedures for filing appeals and the method of handling appeals by the first and second appellate authorities. The two appellate authorities will have the powers of civil court in matters of requiring production and inspection of documents, issuing summons for hearing the designated officer and the appellant and any other matter that may be prescribed.
Through the induction of bill, the government servants are made answerable in terms of their functions, duties, commitments and obligations towards the people.
The Bill provides two-tier appellate system to redress grievances. Section 5 of the Bill underlines the duty of the designated officer, who on receipt of an application for service, will provide it or reject the application within the time limit, counted from the day the application is received. In case of rejection, the officer should justify it in writing.
The designated officer is liable to pay a fine not less than Rs. 500 and not more than Rs. 5,000 in case of breach of terms of the bill.
Section 3 of the Bill says every government department, Head of the department, local self-government institution and statutory body should, within six months of the commencement of the Act, notify the services that will be rendered by each of them and the designated officers for providing services and the stipulated time limit for doing so.
The Bill lays down the procedures for filing appeals and the method of handling appeals by the first and second appellate authorities. The two appellate authorities will have the powers of civil court in matters of requiring production and inspection of documents, issuing summons for hearing the designated officer and the appellant and any other matter that may be prescribed.
| The Kerala State Right to Service Bill, 2012 | English |
| The Kerala State Right to Service Bill, 2012 Rules | G.O (P) No.56/2012/P&ARD G.O (P) No.55/2012/P&ARD |
| The Kerala State Right to Service Bill, 2012 Rules (Malayalam) | No. 13450/Leg. B1/2012/Law |
- Departments:-
| Department of Electrical Inspectorate | Notification for issue by the departments under section 3 of the Right to Service Act 2012 [PDF] | |
| Scheduled Cast/Scheduled Tribes Development Department | Kerala State Right to Service Act, 2012 (18 of 2012)- Services renderd by Government in the Scheduled Tribes Development Department | |
| Personnel and Administrative Reforms (AR-12) Department | Personnel and Administrative Reforms (AR-12) Department- Kerala State Right to Service ( Removal of Difficulties ) order, 2013 | |
| Law Legislation (B ) Department | Right to Service Act (English) (Malayalam) | |
| Personnel & Administrative Reforms (AR- 12) | Right to Service Act G.O (P) No.14/2013/P&ARD |
|
| Personnel & Administrative Reforms (AR- 12) | Right to Service Act (Malayalam) G.O (P) No.55/2012/P&ARD |
|
| Personnel & Administrative Reforms (AR- 12) | Right to Service Act (Malayalam) G.O (P) No.56/2012/P&ARD |
|
| Home (G) Department | Right to Service Act | |
Norka (B) Department |
Right to Service Act | |
P&ARD Official Languages |
Right to Service Act | |
|
Forest & Wild Life |
Right to Service Act | |
| Finance (Administration B) | Right to Service Act | |
| Information Technology (C) | Right to Service Act | |
| Port | Right to Service Act | |
| Commercial Taxes | Right to Service Act | |
| Scheduled Castes/ Scheduled Tribes Development (D) | Right to Service Act | |
| Parliamentary Affairs (B) | Right to Service Act | |
| Soil Survey | Right to Service Act | |
| Kerala State Nirmiti Kendra | Right to Service Act | |
| Housing (Technical) | Right to Service Act | |
| Land Revenue | Right to Service Act | |
| Fisheries | Right to Service Act | |
| Kerala state insurance Department | Right to Service Act | |
| Scheduled Castes/ Scheduled Tribes Development (PS) Department | Right to Service Act | |
| Kerala State Housing Board |
Right to Service Act |
|
Agriculture Directorate |
Right to Service Act | |
Lottery Department |
Right to Service Act | |
| Public Works Department | Right to Service Act | |
| Kerala State Road Transport Corporation | Right to Service Act | |
| Transport Commissionerate, Thiruvananthapuram | Right to Service Act | |
| General Education (G) Department | Right to Service Act | |
| Scheduled Caste Development Department | Right to Service Act | |
| Scheduled Castes/Scheduled Tribes Development (D) Department | Right to Service Act | |
| Registration Department | Right to Service Act | |
| Kerala State Road Transport Corporation | Right to Service Act | |
| Public Works Department | Right to Service Act | |
| Lottery Department | Right to Service Act | |
| Fisheries Department | Right to Service Act | |
| Scheduled Castes/Scheduled Tribes Development (PS) Department | Right to Service Act | |
| Kerala State Housing Board | Right to Service Act | |
| Kerala State Insurance Department | Right to Service Act | |
| Fisheries Department | Right to Service Act (Malayalam) | |
| Housing Board | Right To Service Act (Malayalam) | |
| Lottery Department | Right To Service Act | |
| KSRTC | Right to Service Act | |
| SC/ST Development(PS) Department | Right to Service Act | |
| SC/ST Development(PS) Department | Right toService Act | |
|
Kerala State Development Corporation
for Christian Converts
|
Right to Service Act | |
| Animal Husbandry Department | Right to Service Act (Malayalam) | |
| Police Department | Right to Service Act | |
| Department of Sainik Welfare | Right to Service Act | |
| General Administration(FFP-A) Department | Right to Service Act | |
| General Administration(FFP-B) Department | Right to Service Act | |
| Excise Department | Right to Service Act | |
| Land Revenue Commissionerate | Right to Service Act | |
| Agriculture Directorate | Right to Service Act(Malayalam) | |
| Public Works Department | Right to Service Act | |
| Stationery Department | Right to Service Act | |
| SC/ST Development Corporation | Right to Service Act | |
| Eco-tourism Directorate | Right to Service Act | |
| Printing Department | Right to service Act | |
| Commissionerate of Civil Supplies | Right to Service Act Malayalal | |
| KSFE | Right to Service | |
| Soil Survey | Right to Service |
No comments:
Post a Comment